Find quick answers to common questions about FurniCrafted, our products, orders, and services.
1. About FurniCrafted
What is FurniCrafted?
FurniCrafted is a modern furniture brand focused on thoughtfully designed home office and office furniture. We craft functional, durable, and aesthetically pleasing furniture for modern workspaces.
Where is FurniCrafted based?
FurniCrafted is based in India and delivers products across multiple locations nationwide.
2. Products & Quality
What materials are used in FurniCrafted products?
We use high-quality materials including solid wood, engineered wood, premium finishes, and durable hardware to ensure strength, stability, and long-lasting performance.
Are your products pre-assembled?
Some products are delivered pre-assembled, while others may require basic assembly. Assembly details are clearly mentioned on each product page.
Do you offer customization?
Yes, customization is available on select products. Custom dimensions, finishes, and configurations can be discussed by contacting our support team.
3. Orders & Payments
How do I place an order?
You can place an order directly through our website by selecting a product, adding it to your cart, and completing the checkout process.
What payment methods do you accept?
We accept secure online payments through trusted payment gateways, including debit cards, credit cards, UPI, and net banking.
Can I cancel my order?
Orders can be cancelled before dispatch. Once an order is shipped or if it is a custom-made product, cancellation may not be possible.
4. Shipping & Delivery
How long does delivery take?
- Ready-to-ship products: 5–10 business days
- Customized or made-to-order products: 10–21 business days
Delivery timelines may vary based on location and product type.
Do you ship across India?
Yes, we deliver to most locations across India. Serviceability depends on the delivery address.
Will I receive tracking information?
Yes, tracking details will be shared once your order has been dispatched.
5. Returns & Refunds
What is your return policy?
Returns are accepted only for damaged, defective, or incorrect products reported within 48 hours of delivery. Please refer to our Refund & Return Policy for full details.
How long does it take to receive a refund?
Approved refunds are processed within 7–10 business days after quality inspection.
Are customized products eligible for return?
No, customized or made-to-order products are not eligible for return unless damaged or defective.
6. Warranty & Support
Do your products come with a warranty?
Warranty details vary by product and will be mentioned on the product page or shared during purchase.
How can I contact customer support?
You can reach us via:
📧 Email: support@furnicrafted.com
📞 Phone: +91-8809427441
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM
7. Custom & Bulk Orders
Do you offer bulk or corporate orders?
Yes, we handle bulk and corporate furniture orders for offices, startups, and commercial spaces.
How can I request a custom or bulk order?
Please email us with your requirements, and our team will get in touch with you to discuss details and pricing.
8. General
Is my personal information safe?
Yes, we take data security seriously. Please review our Privacy Policy to learn how your information is protected.
Where can I find more information?
For additional details, visit our Privacy Policy, Shipping Policy, and Refund & Return Policy pages.
Still have questions?
Feel free to contact our support team — we’re always happy to help.
FurniCrafted
Crafted for Better Workspaces