Last updated: 05 March 2026
At Furnicrafted Spaces, we take pride in delivering carefully crafted furniture. Since most of our products are large furniture items and may include made-to-order pieces, our return and refund policy is structured to ensure fairness and product integrity.
By purchasing from https://furnicraftedspaces.com, you agree to the terms below.
1. Return Eligibility
Returns are accepted only under the following conditions:
- The product is damaged, defective, or incorrect at the time of delivery
- The issue is reported within 48 hours of delivery
- The product is unused, unassembled, and in its original packaging
- All tags, parts, manuals, and accessories are intact
Returns requested beyond 48 hours of delivery will not be accepted.
2. Non-Returnable Products
The following items are not eligible for return or refund:
- Customized or made-to-order furniture
- Products damaged due to misuse, improper handling, or incorrect installation
- Minor variations in color, texture, or finish (which may occur due to lighting or screen display differences)
- Normal wear and tear
- Clearance or discounted products (unless damaged at delivery)
3. How to Request a Return
To initiate a return request:
- Email us at support@furnicraftedspaces.com within 48 hours of delivery
- Include your order number and a clear description of the issue
- Attach clear photos and/or unboxing video showing the damage or defect
Our team will review your request within 24–48 business hours.
If approved, we will arrange a return pickup (where serviceable) or provide further instructions.
4. Replacement Policy
- Eligible products may be approved for replacement instead of refund.
- Replacements are subject to stock availability.
- Delivery timelines for replacement items may vary depending on product availability and location within Maharashtra.
5. Refund Process
Refunds will be initiated only after:
- The returned product is received (if applicable)
- A quality inspection is completed and approved
Approved refunds will be processed to the original payment method within 7–10 business days.
Shipping, handling, or installation charges (if any) are non-refundable.
6. Order Cancellation Policy
- Orders may be cancelled before dispatch without penalty.
- Once an order has been dispatched, cancellation is not permitted.
- Customized or made-to-order items cannot be cancelled once production has started.
7. Damaged Delivery Procedure
If your order arrives damaged:
- Record an unboxing video (strongly recommended)
- Report the issue within 48 hours
- Do not dispose of original packaging materials
Failure to follow these steps may result in rejection of the claim.
8. Important Notes
- Furnicrafted Spaces reserves the right to decline return or refund requests that do not meet the above conditions.
- All decisions regarding returns, replacements, and refunds will be final after inspection.
9. Contact for Returns & Refunds
For any return, refund, or cancellation inquiries, contact:
Customer Support: support@furnicraftedspaces.com
General Inquiries: furnicraftedspaces@gmail.com
Phone: +91 96532 23919
Website: https://furnicraftedspaces.com
Furnicrafted Spaces
Elevating Work Environments Across Maharashtra